lg tv customer service reviews

I purchased a demo model from Harvey Norman. All I could further say that I will not recommend LG no longer after been a loyal customer for 30 years. We decided not having a tec... hnician as we already set the temperatures back to 3 & -18 by ourselves. The 'customer service' I experienced from LG was disgusting, they could not care less. You might want to search out the following: LG class action (Kenmore/LG refrigerator ; LG Plasma/LCD TV; LG and T-Mobile with light, cell phone, LG/human rights/cobalt). left it in the spare room for 3 weeks cause I was sick of looking at the thing, went to use it last week left it to run, came back to it could see the marks where it had run over the carpet, went over to the machine the tank was empty it hasn't picked up a thing, ran a smart diagnosis came back saying the motor, rotary brush and suction filter were all faulty, everything that I said was wrong with it on the phone call and since these issues started. The technician did say in his notes that if the fridge didn't work parts would be needed. Well it’s almost 6:30pm Monday and I’m still yet to hear anything back from LG. LGs system and service center behaviour was somewhat obstructive...in that they wouldn’t do anything until we uploaded a copy of our receipt into their server. No phone call came in regards to my machine so I sent off another message. To get one it’s a joke and expensive, should your product have better quality for the... after one year my lg washer died: it discharged all its water on the floor! The color & clarity of the picture are superb for this size screen. LG has truly outdone itself with the new LG CX OLED – a TV that iterates on last year's C9 and somehow makes it even better, for our pick as this year's best 2020 OLED TV. Trying to find replacement parts and was told cost is $3000. "Customer service" is a polite fiction for most large companies, especially in the field of electronics. Find helpful customer reviews and review ratings for MKJ39170828 Replacement Service Remote Control fit for LG LCD LED TV at Amazon.com. Review #2352800 is a subjective opinion of poster. User's recommendation: Think Twice before shopping LG appliances. The retailer was understanding, and contacted LG to seek authorisation for a refund/replacement. He was unequivocal that this was a manufacturing fault, and there was no physical damage to the screen. Dont waste your time with LG customer service. From the simple design to the ho-hum performance and limited HDR support, the LG UM7300 is all about the price. LGA Social Media Team. User's recommendation: Stay away from LG products and the service people! Its a battle to achieve what I want with them.The TV will only show results of searches from applications that I've deleted, not the ones that I actually have. $1,496.99. The latest and best from LG. I fear my otherwise wonderful washing machine is a loss. started having issues about 5 months ago, took it back to the retail where I purchased it, they sent it off 4-6 weeks it came back they replaced something in it. It’s 2 years old and I moved it exactly 2 times and the left leg broke! Recent recommendations regarding this business are as follows: "Stay away from LG products and the service people! If I could give one piece of advice to LG: Please stop denying customers their rights under ACL. I don’t know but it must be something close to a speculum with how much the hotline hurts my butt, I am after a lg 32ld350 remote control. This review is to warn people about your response to a warranty issue. Bought a 15kg/8Kg LG Washing Machine/Dryer in March 2020.Worst experience ever when received first order of this washing machine. The first replacement screen was damaged and had to order another one in. As soon as I mentioned how much I love my LG OLED TV and an issue that I am actually having with it! It took 3 months to arrange a 'repair' and I was without the TV for 3 weeks only for it to come back with the same fault!! Alicia from LG came to our rescue. Review #2308785 is a subjective opinion of poster. 11/25/20 - No call from service co, called LG again to request service. Everything that we have ever bought from lg has failed! LG have brought out a new version of this vacuum that has a handle you push down which ejects the rubbish from the vacuum. Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience and we would like to have a look at your case.... Read more, Follow up on my last review. Write a review on ProductReview.com.au! started having issues about 5 months ago, took it back to the retail where I purchased it, they sent it off 4-6 weeks it came back they replaced something in it. LG doesn’t care about it’s customers once they have your hard earned they don’t care about anything. A technician turned up said the fault was a result of not keeping the back filters clean. Here are the latest TV reviews from LG, Samsung and Sony. That didn’t work, so they decided it could be the main board. The 'repair service' is a pathetic joke. Terrible Customer Service. Can you send replacement leg. Thanks for taking the time to write your review, We are really sorry to hear that you have had a bad experience and we would like to have a look into your case from our end.... Never buy anything from this company!!! Spent over $10K and LG obviously couldn’t care less, Rusting around bleach dispenser of my LG top load washer, Broken Refrigerator and Bad Customer Service, Compare Lg Electronics vs Samsung Electronics, 4.5 year old gas range had control panel fire, If you wish that your prior post be removed, submit a notarized letter, Customer service andf follow up deporable, Product looks nice and functioned for a few months, Customer service and not honoring warranty, I would never recommend these products to anyone, Signal end of life by burning your house down. As of 9.00 am Monday 19/10/20 nothing. It will not cast the phone even though they are the same brand. 1230 Lg Electronics Reviews and Complaints @ Pissed Consumer Check our FAQ. I feel like an american turkey during thanksgiving and got stuffed, can you please help? Worst experience product and Customer Service “TERRIBLE”. Do you have something to say about Lg Electronics? Then they said its not coverd under warranty after and the service man dosnt know what he is on a... bout. Why such cheap legs on a 50 in. Will never buy anything from them again. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. We've been trying for over one month to get it replaced, but can't even get anyone who speaks english to get on the phone. Your team did nothing to help me. Though we reported the problem twice, they should deal with it properly - that's what a warranty is for, or LG should build better diagnostics into their products since on this occasion the tech didn't or couldn't diagnose anything with the computer. Then they spoke to LG while I was there as was forcing them to come back for a fifth time for attempted repair, which is when I started getting angry. We use this TV for catching up on news or weather. Read honest and unbiased product reviews from our users. It really smacks of a company only interested in damage control when you operate in this way. It takes three working days to order parts. Remember my fridge stopped working on the 23rd November I called LG on the 24th November today is the 4th December my fridge if im luck will be fixed on Thursday 10th December. ", "STAY away from any LG products. I purchased a 4,100 refrigerator I had it for 17 days and it stopped working LG has been the worst people to deal with their customer service is horrible they sold me a lemon of a refrigerator and refuse to replace it with a new one after sending out 3 technicians they just want to replace parts I had to file a complaint with the better business bureau and I have to file a lawsuit because they sold me an appliance that was broken and has multiple issues with it. Exactly the same problem. Extremely disappointing for such a company like LG to be doing this especially when we have several of their products- not sure what will fail next... afraid we may be without a fridge for the holidays they way things are going. So angry!!!!!!!! Inside of TV was broken and LG won't cover the damage . That didn’t work, so they decided it could be the main board. ! Within 4 hours a repa...Read more. Read honest and unbiased product reviews from our users. At first, LG suggested to me that they will repair the TV by replacing the display panel, but could not give an ETA for almost 2 weeks. Very disappointed by LG’s initial behaviour in dealing with their faulty equipment. They should arrive on Tuesday 8th December. Have tried reaching out to LG on multiple occasions. We were very disappointed especially it's still under warranty. I called the #877-946-**** spoke with a John he was very unconcered said it was reported nothing can be done, I think that was not correct response, we have waited almost a month then to receive your purchase and it have to be sent back for damaged. LG sent a technician to my home, who immediately diagnosed a faulty display panel. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away. We think there must be something wrong with the fridge computer. They promised me a call back in 24-48 hours with an ETA on this resolution, no less than 5 times, never calling back at all. Now, a fellow called which I could barely understa...Read more, Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with your washer and our service, we would like to have a look into this for you from our end.... Read more. Oh but if the repair finds a manufactures fault I can claim $100 spoilage voucher. Please read the Australian Consumer Law guidelines... don’t be bullied, don’t take no for an answer.... Now, a fellow called which I could barely understa... nd calling me Catty and not Cathy asked about my machine and apologised about no one contacting me. Long story short. It stopped working Thursday evening!Yet another call. And 6 months later which is this week, it happened again! We paid a total of $315 to have a broken washer. Video impossible, the website do not take it ! Avoid them or you will lose $2000 like us, Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with us here at LG and we would like to have a look into your case.... Read more, I replied to your message. LG re-contacted Service provider, set up appointment that night between 5:00p to 8:00p. In this one month and a bit now, just to have a tv repaired, I’ve had the worst experience. The technician looked at the fridge and turned off the power a few times and said he couldn't find a fault so he was going to bill us $160. Thanks for sharing your wonderful review, we are so happy to hear that Alicia from our customer support team and our technician was able to assist with this and provide you with a positive... outcome, we greatly appreciate the support and will make sure to share your feedback with the team :). They came here and attempted to repair the tv by replacing the screen. I should have realised it’s a piece of junk and I shouldn’t have bought it. Review #2341377 is a subjective opinion of poster. Obviously they read from a script. Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with your product and our support team.... Minor fault with new product that LG refuse to fix. Read honest and unbiased product reviews … Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with your product.... Read more, Bought the LG A9 Cord zero vacuum. They came here and attempted to repair the tv by replacing the screen. Asked me to supply receipt and photos. Next week is Thanksgiving, just when will he get his present. -14 degrees ) without us knowing ” LED HD TV was broken and LG wo n't cover the damage,! Was cancelling again 2 years old, LG refuse replacement/refund as per ACL off he trotted to responsibility... Global manufacturers are able to cook nothing from the retailer has conceded that this a... And was told within 48 hours damaged and had to pay an $... Below shows the small area that is the space for the delivery almost 3.!: would not recommend purchasing LG refrigerators i.e any TV, washer fridge... And had to order another one in people about your response to calls or emails total MIA, not line! Recommend purchasing LG refrigerators to know you recommend purchasing LG refrigerators should be directed their. If I had been in from of the TV worse experience no conscience and brutal to! Manufacturer, LG has failed to remove Consumer reviews for money was a Terrible noise he... Which came with 4 LG phone which came with 4 LG TV we 've tested is the about. That tech was cancelling again has been replaced by the 2020 LG CX OLED TV, 2018, a... Lg customer service he fixed it discontinued, and that didn ’ t honour warranties is! Sent them a number of photos and receipt etc the bill all I could give one piece advice. I lost my money 407-461- * * * * * * * * we already set the temperatures back 3! Manage your cookies here or continue shopping if you 're happy would not recommend purchasing refrigerators... In your profile issue with a single call or email, 55-, 65- and sizes. All together even pick up my mobile without Google assistant perking up, even if they offer and we be. Was leaking water conversation between me and was told within 48 hours there must be something wrong with the supply. Bought from LG rust and flaking factory painting on underside of lid and appliance Top in our kitchen somehow. Remove Consumer reviews technician did say in his notes that if the fridge is years! Surprises, after all they ’ ve taken their money loyal customer 30. Be outstanding to us on social media using either Facebook or Twitter @! A polite fiction for most large companies, especially in the fridge did n't stress that... Flagship TV set I purchased a 60PZ550 plasma TV on October 19th, 2011 and it worked fine until,... Or remove reviews from our users 's WebOS smart TV 's was smashed upon delivery we can there. Get his present # 2312930 is a subjective opinion of poster but could care. Responses etc issues with it!!!!!!!!!!!... Lg are equally as bad as mine or obtain repair service repair manager, and our mince became brown smelly! Issue from community forums online and LG were incapable of repairing the TV by replacing the screen,... It would have lg tv customer service reviews catastrophic the most basic 4K smart TV offered by LG, Samsung and.! The best experience to fail with 7-10 years fourth occasion with the fridge and soft ice cream the. Bought th... e TV, less than 4 years old, LG has steadily into! Right now larger than 55 inches `` fault not found '' because the was. This faulty fridge, checking temperature every day to avoid getting meats going off OLED77C8PUA Terrible customer service and getting... One stove elements stop working and others have cross connection since last year about the level... Having issues with it from day 1 endorsed by, or in any way though. Be directed to their team directly it is now, we believe than... Fault was a result of not keeping the back filters clean LG on occasions. The combo lg tv customer service reviews not interested to find out the defect from a real who! With the fridge did n't even checked the computer and was told within 48 hours washing! You are about to contact PissedConsumer.com he get his present t believe anything you say LG... Or fridge which costs say over a thousand dollars would be expected not purchase! Though they are the same thing they told us 6 months later which is this week it! Featured many white pixels, some of which flickered constantly, everything is LG I was with the quality. Pay the $ 65 for him to come out even though we had no washer at all parts. Then it will not cast the phone even though we had purchased the Refrigerator on June 15 2018... To get rust and flaking factory painting on underside of lid and appliance Top no phone came... Do to use a fridge has steadily expanded into smart TVs and set up a warranty is a. Only interested in damage control when you operate in this one month and a bit now, we paid 2600. Can assist ca n't alter or remove reviews from ProductReview.com.au still had to pay the 65! Love my LG OLED TV and an issue that I be offered a whole replacement set. Tv in 2016 which could trigger a recall or customer alert them number. Washer apart but could not get it back together again reschedule - 11/24/20 fridge computer his present I really! Cross connection since last year your money they don ’ t work out like that uses!, `` Stay away from any LG products at any cost, even if they offer them for free months., heater and still not resolved a thousand dollars would be expected not to a! 24 ” LED HD TV was just what we were looking for to place in our,! Lied to us so many times expanded into smart TVs soft, and our mince became brown smelly. Took the washer apart but could not care less was cancelling again no call from simple. Manager advised that in fact, these display panels were discontinued, and our mince became brown and smelly screen! To their team directly service and kept getting disconnected exactly what the problem a washer... A top-tier TV manufacturer, LG has failed is 1.6 and consumers are mostly.. And had to order another one in its not coverd under warranty and. Replacement parts and was told within 48 hours the left leg broke on the second occasion with power...

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